Please read our website’s Privacy Policy carefully. By using our site, we assume you have understood and accepted this Privacy Policy and Terms & Conditions. If you do not wish to agree to the terms of our policy, then we recommend not to use our website. Our Privacy Policy explicitly details any personal data you provide us, or that we obtain from you, will be processed by us.

We are aware of how important your privacy is and based on this we have implemented measures which will ensure any personal data obtained from you by visiting our website will be processed and maintained in line with lending standards of South Africa. This Privacy Policy explains how Money Star®, will collect and use personal information from you.


The following data can be collected and processed by using our website:

  • Details of your activity on our website; the results of this will be used to show Money Star® examples of which parts of our site are most and least used
  • Information to authenticate your identity
  • Personal information may be collected to resolve any queries or complaints


Money Star® does not store any personal data.


Money Star® does not share any data.


Our website may provide links to other websites; if we do so, then we cannot be held responsible for the other sites Privacy Policy as they will keep their own specific to them. This also applies to site content, practices they carry out and the services and products they may offer; all of which we cannot take any liability. We urge you to read these policies before submitting any personal information.

Money Star® will resolve complaints regarding data protection issues. If you are unhappy with our final decision or further questions, you can raise your claim with the Information Commissioner’s Office (ICO).


An internet ‘cookie’ is a small electronic file that gathers data when an individual visits a website. While visiting our website, cookies help identify your activity and allows Money Star® to analyse the traffic on our site and customer behaviour. Identifying such conduct assists us to improve our web pages and as a measuring tool to assess visitors’ individual profiles. Ultimately, this enables us to offer our customers a better service as the information assists to see how useful our website is and to highlight improvements. Cookies also assist Our Partners in understanding marketing and traffic patterns.

Although we use cookies as above, we do not store sensitive information that would make a consumer identifiable, i.e., passwords or locations. This information may, in turn, be passed to third parties strictly for advertising purposes. Any information acquired through cookies is subject to the same security and protocols as any other data collected.

There are several types of cookies, and they each have their purpose in collecting data. Our website employs; session cookies, persistent cookies and first-party cookies. To make it clear to our consumer what information we store, here is a breakdown of the type of cookies purposes.

Session cookies store temporary information, and the memory is deleted once the internet page has been closed

Persistent cookies are also known as a permanent cookie, which means the data doesn’t delete until you do

Finally, first-party cookies are stored every time an individual visits a website.

Most web browsers will automatically accept cookies however you usually can amend your browser settings which will prevent automatic acceptance. Please be aware that if you do not accept cookies, Money Star® cannot guarantee that our website will perform as well. It’s important to note that deleting our cookies or disabling future cookies means you may not be able to access specific features on our website.


Money Star® may choose to amend the content of this Privacy Policy on occasion. We recommend you visit this policy on a regular basis to make sure you have read the latest version and understand what we do with your information. Please note that this Privacy Policy was last updated on 20/09/2022.